Skip to content

FAQ

Find answers to your questions

How long does shipping take?
Shipping takes 1-4 business days depending on the governorate. Amman takes 1-2 days, other governorates 2-4 days.
Is shipping free?
Shipping is free for orders over 350 JOD. For smaller orders, costs range from 0-10 JOD depending on the governorate.
How do I pay with CliQ?
After placing your order, you will receive the CliQ alias and phone number. Open your banking app, send the amount, then click "I have paid". We will verify the payment and confirm your order.
What is the warranty period?
All our products come with full manufacturer warranty for at least 2 years. Some products have extended warranty.
Can I return a product?
Yes, you can return any product within 30 days of receipt provided it is in its original condition.
How do I register a warranty?
You can register your warranty from the warranty registration page. You will need the serial number and purchase date.
Which banks support CliQ?
We support all Jordanian banks: Arab Bank, Housing Bank, Bank al Etihad, Cairo Amman Bank, Jordan Kuwait Bank, Capital Bank, Ahli Bank, and Arab Jordan Investment Bank.
Are prices tax-inclusive?
Yes, all displayed prices include sales tax (8%).